Shipping policy


Last updated: February 12, 2026

We aim to provide all customers with a smooth and reliable delivery experience.
Please read the following information carefully before placing your order.

Handling time 

All orders are processed and shipped within 1–3 working days (Monday to Friday) by one of our trusted carriers.
You will receive a tracking number by email as soon as your order has been dispatched.

Please note that we do not process or ship orders on weekends or public holidays.

Order Cut-Off Time

Orders placed before 05:00 PM Greenwich Mean Time - London (GMT+00:00) are processed the same business day.
Orders placed after this time are processed on the next working day.

Transit Time

Estimated delivery times by destination:

Destination Shipping Method Estimated Delivery Time Cost
United Kingdom Standard Shipping 5 – 12 (Monday to Friday) FREE

All parcels include a tracking number and delivery confirmation.

Total Delivery Time

Estimated delivery time based on customer locations
6-15 business days

Carriers

We work with trusted global logistics partners, including:

  • DHL
  • FedEx
  • UPS
  • YunExpress
  • 4PX
  • Royal Mail

Your carrier may vary depending on location and service availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can also track your order at any time using your order number or tracking number on our order page

Important Notes

  • Delivery times listed above are estimates and may vary due to factors beyond our control, such as customs clearance, courier delays, or weather disruptions.
  • Business days refer to Monday–Friday, excluding public holidays.
  • Orders are dispatched directly from our international warehouse in Asia.

We appreciate your patience and understanding in case of any delays.

Customer Service

If you have any questions regarding your order or delivery, our customer support team is here to help.

📧 Email: support@dailoot.com
📞 Phone: +44 7363 097293

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM

Business Information

Business Address:

Trade name: Dailoot
Chamber of Commerce (KvK) Number: 97928909
VAT Number: NL005311241B19
Business Address: Ooievaarstraat 90, 1506 XP Zaandam, Netherlands
Email: support@dailoot.com
Phone: +44 7363 097293