Terms of service
Last updated: February 12, 2026
1) Who we are & scope
This website and online store (the “Services”) are operated by Dailoot (“Dailoot”, “we”, “us”, “our”). By accessing or purchasing via the site, you agree to be bound by these Terms & Conditions (the “Terms”), together with the documents referenced here (including our Privacy Policy, Shipping Policy, and Return Policy).
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and deliver the Services.
2) Using our Services
You must be the age of majority in your place of residence to use the Services or have the consent of a parent/guardian for any minor dependents. You agree not to use the Services for any unlawful or unauthorised purpose and to comply with all applicable laws.
You must not transmit malware, viruses, or destructive code.
We may refuse service, suspend accounts, or cancel orders at our discretion if we believe these Terms or applicable laws are violated.
3) Changes to the site and to these Terms
We may update content, features, and prices without notice. We may also revise these Terms from time to time by posting the updated version on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
4) Products, pricing & availability
Product descriptions, images, colours, prices, and availability may change at any time. We aim to display products accurately but cannot guarantee your device’s display of colours.
We may limit sales of products to any person, region, or jurisdiction and may limit quantities per order/account/address.
5) Orders & acceptance
Submitting an order is an offer to buy. We may accept, reject, or cancel orders (e.g., suspected fraud, stock issues, pricing errors). If we change or cancel an order, we will attempt to notify you via the email/phone provided at checkout.
6) Billing & account information
You agree to provide current, complete, and accurate purchase and account details and to promptly update information such as your email, addresses, and payment method/expiry dates. We reserve the right to refuse or cancel orders placed with inaccurate or unverifiable details.
7) Shipping, delivery & returns
Shipping, delivery timeframes, and returns are governed by our Shipping Policy and Return Policy (linked in the footer). Please review them carefully before purchasing.
- Return window and conditions are described in our Return Policy.
- Any applicable fees, currencies, and addresses for returns are specified there.
- Delivery estimates are indicative; customs delays are outside our control.
8) Optional tools & third-party services
We may provide access to third-party tools and integrations (e.g., payment providers, analytics, review widgets) on an “as-is” and “as-available” basis without warranties. Your use of third-party tools and any third-party websites linked from our site is at your own discretion and subject to those third parties’ terms and policies. We are not responsible for third-party content, security, or practices.
9) User content & feedback
If you send us reviews, comments, suggestions, or other materials (“Submissions”), you grant us a non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, publish, translate, and distribute such Submissions for the purpose of operating and improving the Services. We may monitor, edit, or remove content that we consider unlawful, abusive, infringing, or otherwise objectionable.
You warrant your Submissions do not violate third-party rights (including IP, privacy, or publicity rights), are not defamatory or illegal, and do not contain malware.
10) Personal data
Your submission of personal information is governed by our Privacy Policy (see footer link). It explains what we collect, how we use it, and your rights under applicable data-protection laws.
11) Errors & omissions
From time to time, information on the site may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, availability). We reserve the right to correct, update, or cancel orders affected by such issues at any time without prior notice, to the extent permitted by law.
12) Prohibited uses
In addition to any other restrictions in these Terms, you may not use the Services or content:
- for unlawful purposes,
- to violate regulations, laws, or local ordinances,
- to infringe intellectual-property rights,
- to harass, defame, discriminate, or harm others,
- to submit false or misleading information,
- to upload or transmit malicious code,
- to scrape, crawl, or collect personal data of others without consent,
- to interfere with security features or the proper working of the Services.
We may terminate or limit access for violations.
13) Warranties disclaimer
Except where prohibited by law, the Services and all products are provided “as is” and “as available,” without any express or implied warranties, including merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.
14) Limitation of liability
To the fullest extent permitted by law, Dailoot and its directors, employees, affiliates, agents, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, savings, data, or replacement costs; or for any damages arising from your use of the Services or products, even if advised of the possibility. In jurisdictions where limitations of certain damages are not allowed, our liability shall be limited to the maximum extent permitted by law.
15) Indemnification
You agree to indemnify and hold harmless Dailoot and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or violation of applicable law or third-party rights.
16) Severability
If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall remain in full force and effect.
17) Termination
These Terms remain effective unless and until terminated by you or us. You may stop using the Services at any time. We may terminate or suspend access if you breach these Terms, without prejudice to any amounts due up to the date of termination. Provisions which by their nature should survive termination shall survive.
18) Entire agreement & no waiver
These Terms, together with policies posted on the site, constitute the entire agreement between you and us with respect to the Services and supersede prior agreements or communications. Our failure to enforce any provision is not a waiver of that provision.
19) Governing law & jurisdiction
These Terms and any dispute or claim (including non-contractual disputes) arising out of or in connection with them shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer-protection rules grant you additional rights.
20) Contact
Customer Service
📧 Email: support@dailoot.com
📞 Phone: +44 7363 097293
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Business Address:
Trade name: Dailoot
Chamber of Commerce (KvK) Number: 97928909
VAT Number: NL005311241B19
Business Address: Ooievaarstraat 90, 1506 XP Zaandam, Netherlands
Email: support@dailoot.com
Phone: +44 7363 097293